Technology at its core.
Conversations at its surface.
The Meta-partnered omnichannel platform built for MENA — WhatsApp campaigns, AI-assisted teams, one inbox.
Trusted by 3,000+ businesses across Egypt, KSA & the Gulf
Email gets ignored.
WhatsApp gets answered.
Your customers are already there. They just haven't heard from you yet — at least not on the channel they actually check.
Segment, personalize with dynamic variables, and schedule Meta-approved templates — then watch reads, clicks, and orders arrive in real time.
CX14 AI summarizes every conversation, drafts smart replies, and suggests the next action — so agents resolve more with less effort.
Invitations, RSVP tracking, QR check-in, and live announcements — from one dashboard. Only on CX14.
Silicon — element 14 — sits at the core of every chip and every processor. CX14 is engineered on the same principles: precision, scalability, and trust. Technology at its core, not on the surface.
Eight services, one login — everything your team needs to market, sell, and support on WhatsApp and beyond.
Connect your business to WhatsApp for secure, scalable customer conversations.
Unlimited agents on one number with routing, tags, SLAs, and a complete audit trail.
Instagram, Messenger and live chat managed from a single inbox.
A no-code bot answering FAQs, qualifying leads, and taking orders 24/7 in Arabic and English.
Summaries, smart replies, and next-best actions for every human agent.
Native in-chat forms for lead capture, registrations and bookings.
Segmented broadcasts with dynamic personalization and real-time conversion tracking.
Campaign performance, agent metrics and conversation funnels for smarter decisions.
Invitations, QR check-in and live announcements from one unified dashboard.
Send the catalog, recover abandoned carts, and confirm orders — all inside the conversation your customer already opened.
The channel trusted by the region's banks — verified profiles, secure notifications, and service that never queues.
Real estate leads decay by the hour. Qualify them in chat, book viewings automatically, and broadcast new launches to hot segments.
Take orders, confirm deliveries, and bring customers back with offers they actually open.
Confirm appointments, send results securely, and let patients reschedule in chat instead of on hold.
From admission inquiries to parent updates — the channel families check every day.
Invitations, RSVP tracking, QR passes at the gate, and live announcements — one dashboard for the entire event.
Trusted by Misr El Kheir and the Egyptian Food Bank — reach donors where they are, and make giving effortless.
"CX14 didn't just give us a WhatsApp number — they gave us a customer relationship engine. Our campaign open rates are at 96%. Email never came close."
"Leads used to wait hours for a reply. Now the bot qualifies them in seconds and my agents only talk to serious buyers."
"What sold us wasn't the platform — it was the team. They built the exact reporting flow we asked for in two weeks."
We handle Meta Business verification end-to-end. You get a verified WhatsApp Business API number — without the bureaucracy.
Upload your contacts, create segments, and design your first WhatsApp campaign — with bilingual templates and real-time preview.
Your success manager is beside you as conversations begin. Live dashboards show opens, clicks, replies, and conversions in real time.
Instagram, Messenger, and live chat flow into the same automations, routing, and analytics.
Connect your CRM, store, and data tools — or build on the API with webhooks and full docs.
CX14 is an official Meta Business Partner, built directly on the WhatsApp Business API. That's not a logo on a slide — it's a verified relationship that protects your number, your data, and your uptime.
Yes — CX14 is an official Meta Business Partner, built on the WhatsApp Business API. Your number gets official verification, and all templates go through Meta approval, which we handle for you.
Yes. The Team Inbox puts unlimited agents on a single WhatsApp Business number, with routing, assignments, tags, SLAs, and a full audit trail of every conversation.
Natively — the platform, chatbots, templates, AI assist, and our support team all work in Arabic and English. RTL is a first-class citizen, not an afterthought.
A platform subscription plus Meta's per-conversation rates, billed locally. Your plan is sized to your volume in a quick call — no hidden markups on conversation fees.
Most clients send their first campaign within days. We handle Meta verification and template approvals in parallel with your onboarding, with your success manager driving the timeline.
Share a few details and we'll tailor the demo around your business — delivered within one business day, in Arabic or English.
A 30-minute demo, in Arabic or English, with your use case.A 30-minute demo, in Arabic or English, with your use case.
